Shipping policy

At Elvvanya, we want your order to arrive safely and as quickly as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

United States: 5–10 business days
United Kingdom: 5–10 business days
Europe: 5–12 business days
Canada: 7–15 business days
Australia & New Zealand: 7–15 business days
Other international destinations: 7–20 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

Shipping Delays

Delivery times may occasionally be affected by customs processing, holidays, weather conditions, carrier delays, or other circumstances outside our control.

For international orders, customs duties, taxes, or import fees may apply depending on your country. These charges are the customer's responsibility.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking information. Please allow a little time for the tracking information to become active.

If your tracking shows that your package has been delivered but you have not received it, please check with your household members, neighbors, and local delivery carrier first.